Privacy Policy
This Privacy Policy describes how Shrimad India Commercial Intelligence ("Shrimad India", "we", "us", "our") collects, uses, and protects information when you visit our website at shrimad-india.com or engage our services. We are committed to safeguarding the privacy of every visitor, client, and counterparty.
1. Information We Collect
1.1 Information you provide directly
- Contact form / engagement requests: name, company name, business email, phone number, country, service of interest, and any message you submit.
- Engagement onboarding: for confirmed engagements, additional details required to perform the work (counterparty name, registration ID, location, engagement context).
1.2 Information collected automatically
- IP address, browser type, device type, referring URL, pages viewed, and timestamps — collected via our hosting provider (Cloudflare) for security and performance.
- Analytics and conversion events via Google Ads / Google Analytics tags, only when you grant consent through our cookie banner.
2. Lawful Basis for Processing
We process personal data on one or more of the following bases: (i) your explicit consent; (ii) the necessity of processing to perform a contract or take pre-contractual steps at your request; (iii) compliance with a legal obligation; and (iv) our legitimate interest in operating, securing, and improving our services and website.
3. How We Use Your Information
- To respond to enquiries and engagement requests received through the website.
- To perform engagement services you have instructed us to undertake.
- To send service-related communications (engagement updates, invoices, reports).
- To maintain website security, prevent abuse, and ensure availability.
- To measure the effectiveness of our marketing (only with consent).
4. Confidentiality and Source Protection
Engagement-related information you share with us is treated as strictly confidential. We do not disclose the identity of clients, subjects of enquiry, or sources to third parties except where required by law or with your prior written consent. Source-led intelligence is handled under explicit source-protection protocols.
5. Sharing and Disclosure
We do not sell, rent, or trade personal information. We may share limited personal data only with: (a) service providers strictly necessary to operate our website and email (Cloudflare, Zoho Mail, Web3Forms, Google) under appropriate data-processing safeguards; (b) regulatory or law-enforcement authorities where legally compelled; (c) professional advisors under confidentiality.
6. International Transfers
Our infrastructure providers may process data outside India (including the United States and European Union). Where such transfers occur, we rely on Standard Contractual Clauses or equivalent safeguards under applicable law.
7. Data Retention
Enquiry submissions are retained for up to 24 months unless an engagement is established, in which case engagement records are retained for the duration required by applicable contractual, tax, and regulatory obligations (typically 7 years for financial records). Analytics data is retained as per the provider's defaults (Google Ads typically 14 months).
8. Your Rights
Depending on your jurisdiction (including the EU GDPR, UK GDPR, and India's Digital Personal Data Protection Act, 2023), you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate personal data.
- Request erasure of personal data, subject to overriding legal obligations.
- Withdraw consent at any time (without affecting prior lawful processing).
- Object to or restrict processing.
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, write to us at contact@shrimad-india.com.
9. Cookies and Tracking
We use a strictly limited number of cookies and tracking technologies. By default, all non-essential cookies are denied until you grant consent via our cookie banner. We use Google Consent Mode v2 to ensure ads and analytics tags only fire after your explicit opt-in.
10. Security
We apply industry-standard administrative, technical, and physical safeguards to protect personal data, including TLS/SSL encryption in transit, access controls, and least-privilege handling. No method of internet transmission is 100% secure, however we continuously review our security posture.
11. Children
Our services are not directed at individuals under 18. We do not knowingly collect personal data from children.
12. Changes to This Policy
We may update this Policy from time to time. The "Last updated" date at the top will reflect the most recent revision. Material changes will be highlighted on this page for a reasonable period.
13. Contact
Questions, complaints or requests regarding privacy may be addressed to:
Shrimad India Commercial Intelligence
Mumbai, India
Email: contact@shrimad-india.com